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FAQs
What is the address and phone number for the Legendary Roy Wilkins Auditorium?
175 West Kellogg Blvd, Suite 501, Saint Paul, MN 55102
651-265-4800
Where should I park my car and how much will it cost?
The closest parking to Roy Wilkins Auditorium is the RiverCentre Parking Ramp, which is located on Kellogg Blvd. Parking rates vary depending on the event. A multitude of other parking ramps exist in downtown Saint Paul and can be found on our park smart map. To ensure a prime parking spot on the night of the event, parking can purchased for most ticketed events on the Ticketmaster website at www.ticketmaster.com.
I’m going to an event at Roy Wilkins Auditorium. Where should I be dropped off and picked up?
If you are being dropped off, we recommend that you get dropped off at the Rice Park entrance, located at the intersection of Washington Avenue and 4th Street (near Rice Park). Another alternative is to be dropped off in front of Saint Paul RiverCentre, which is located at 175 West Kellogg Blvd.
We’re coming in a bus. Where should our bus park?
Free designated bus parking is located across the river on Fillmore Street. Busses should travel eastbound on Kellogg Blvd, turn right (south) onto Wabasha Street, turn left (east) onto Fillmore Street and park along the curb where bus parking signs are posted. Bus parking is available on a first come, first serve basis.
Is there handicapped accessible parking available nearby?
There are handicap accessible parking spaces in the RiverCentre Parking Ramp, which is located across the street from Saint Paul RiverCentre on Kellogg Boulevard. The parking ramp has elevators and skyway access to Roy Wilkins Auditorium.
Can I get a wheelchair?
Yes. Wheelchairs can be checked out at the guest services desk, located in the lobby of Roy Wilkins Auditorium or from the box office. Wheelchair availability is on a first come, first serve basis.
Where do I purchase tickets for an event in Roy Wilkins Auditorium?
Prior to the show, tickets for concerts in Roy Wilkins Auditorium can be purchased at the Xcel Energy Center Box Office, online at www.ticketmaster.com or at 800-745-3000.
Where is will call located?
On the night of the show, will call is located at the Roy Wilkins Auditorium Box Office, located right outside the doors leading into Roy Wilkins Auditorium. Anytime prior to the evening of the show, will call is located at the Xcel Energy Center Box Office at Gate 1 of Xcel Energy Center.
How many people does Roy Wilkins Auditorium seat?
5,500
The website’s seating chart does not indicate the row & seat numbers for each section. Could you give me some details?
In the balcony, seat 1 is near the lower-numbered adjacent section. For example, in section 210, seat 1 is next to section 209.
How can I get on the mailing list for The Roy?
Please click on the “Newsletter Sign Up” link on the right-hand side of the homepage to sign up for the ticket alerts and news regarding the Legendary Roy Wilkins Auditorium.
Where can I send fan mail for an artist playing at Roy Wilkins Auditorium?
Fan mail can be sent to the band’s attention the week of the show to: 175 West Kellogg Blvd, Suite 501, Saint Paul, MN 55102.
Where are cash machines located?
Cash machines are located at the end of the RiverCentre skyway and at Gate 1 of Xcel Energy Center.
Will there be a Red Cross staff onsite at the event?
Yes. A Red Cross Medical Team is onsite for every concert and are located near the Guest Services desk in the lobby of Roy Wilkins Auditorium.
How do I find out what time the opening act goes on stage?
Please call 651-265-4800 the week of the show for information on the timing of the show.
How do I find out what time the concert will end?
Please call 651-265-4800 the week of the show for information on the timing of the show.
How do I find out about the camera and video policy for events?
Camera and video policies vary per show. The week of the show, check out www.theroy.org for the camera or video policies or call 651-265-4800 for the policies. This information is typically made available the week of the show.
Can I bring food or beverage into Roy Wilkins Auditorium?
Outside food or beverage is not permitted to be brought into Roy Wilkins Auditorium. Centerplate Concessions offers a wide variety of food and beverage options at the show.
How soon can I get in line for a general admission concert?
Ticket holders can get in line once the building opens on the day of the show, unless signs are posted indicating otherwise.
What is the smoking policy at Roy Wilkins Auditorium?
Smoking is not permitted inside Roy Wilkins Auditorium.
Is there a lost and found?
The lost and found number is 651-265-4817.
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